Position title
Relationship Manager
Description
The Relationship Manager is responsible for building and nurturing long-term relationships with clients, ensuring satisfaction, loyalty, and business growth. This role requires strong interpersonal skills, strategic thinking, and a customer-first mindset
Responsibilities
- Develop and maintain strong relationships with existing and potential clients
- Understand client needs and offer tailored solutions
- Resolve client issues promptly and professionally
- Identify upselling and cross-selling opportunities
- Collaborate with internal teams to deliver seamless service
- Maintain accurate client records and activity logs
- Conduct regular follow-ups and business reviews
- Stay updated on industry trends and competitor offering
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or related field
- Prior experience in client servicing, sales, or account management preferred
- Fluency in English
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation abilities
- Customer-centric mindset with emotional intelligence
- Ability to manage multiple client accounts
- Familiarity with CRM tools and reporting systems
- Strategic thinking and goal orientation
Hiring organization
Top MNC
Employment Type
Full-time
Job Location
Bengaluru
Experience
1 to 3 years
Base Salary
₹20000-₹30000 Per month
Date posted
September 15, 2025